The mobile phone giant said 1,827 accounts had been breached, potentially providing criminals with customers’ names, mobile numbers, bank sort codes and the last four digits of their bank accounts.
Early Saturday, Vodafone United Kingdom said that hackers successfully accessed customer accounts. The company is in the process of contacting all those involved in the hacking attempt.
A Vodafone spokesman said: “This incident was driven by criminals using email addresses and passwords acquired from an unknown source external to Vodafone. Vodafone’s systems were not compromised or breached in any way.”
It comes just over a week after the phone and broadband provider TalkTalk was subjected to a cyber attack in which personal and banking details may have been accessed by hackers. The British multinational telecommunications company notified the National Crime Agency (NCA) and Information Commissioners’ Office (ICO), which is responsible for guarding personal data privacy in Britain.
Understandably, in light of the high profile TalkTalk hack and the prominent appearances of its CEO Dido Harding failing to win over concerned customers in numerous media interviews, the one message that Vodafone wanted to get across was that its own systems “were not compromised or breached in any way”.
The company explained that the accessed details could not be used to access victims’ bank accounts, but the information meant that they could be at risk of phishing or fraud attempts. Two teenagers have been arrested in connection with that attack.
Vodafone had more than 18 million mobile customers in the U.K.at the end of June. Mobile telephone numbers and bank sort codes are among the information leaked, although credit and debit card numbers were not exposed.